SupportMaster Help Desk Components
 
SupportMaster Features

This section describes the features of the SupportMaster system and its components. Below you will find an overview of the SupportMaster system features. Click on one of the Components in the left menu to read about the individual features of a specific component. To try out the SupportMaster components on your own website free of cost or obligation, click on the Register Now link in the Main Menu on the left.

SupportMaster Feature Overview
  • No Programming Required - Simply copy and paste a small block of our LogicProxy™ code into one of your web pages and instantly begin using your new help desk components.
  • Runs on Your Own Website - No need to redirect your visitors away from your website to send them to offsite forums, blogs, support ticket systems, or other components.
  • One System Does it All - Unlike traditional web components, the SupportMaster system allows you to manage and configure all your web components from one control panel.
  • Customizable to Your Website - Use the skin design tools in your SupportMaster control panel to make your new web components match the visual appearance and layout of your website.
  • Compatible With Most Web Hosts - Our LogicProxy™ page code is compatible with any webhost that offers dynamic web page hosting in PHP, ASP, ASP.NET, or CFM.
  • Manage Multiple Sites From One Account - If you want to use SupportMaster components on multiple websites, you can manage all of them from one control panel. No multiple logins!
  • Use Only the Components You Need - At any time you can enable the components that you want to use and disable those that you don't need from within your member control panel.
  • Email Spam Protection - Using SupportMaster allows you to never have to give out your email address to website visitors, protecting your inbox from potential email spammers.
  • Manage From Anywhere - Login to your control panel to post blogs, moderate your forums, add FAQ's, reply to support tickets, and much more from anywhere you can access the Internet.
  • Easy to Change Web Hosts - If you ever happen to change your web hosting company from one platform to another, simply update your web page with the appropriate your LogicProxy™ code.
  • No Worry About Viruses or Hackers - Conventional forum, blog, news, and FAQ scripts subject your website to virus and hacker vulnerabilities, but using SupportMaster components does not.
  • Safe and Secure - All data is hosted in our secure underground server facility protected by backup power and remote backup storage. No personal information is shared with third parties.
  • Organic SEO Meta Tag Optimization - The SupportMaster system automatically optimizes the title and description tags of your pages based on the subject and content of the posts on the page.
  • Ability to Add Moderators - This feature allows you to create moderators and give them limited access to only the specific components or sites that you want them to manage for you.
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